OT A Payment & Routing Suite

up to 300

Hours saved per Year
by one hotel group.
Without hiring.

up to 300

Hours saved per Year
by one hotel group.
Without hiring.

No more fixing what should’ve worked. Bookings arrive clean. Every time.

OTA bookings generate revenue, but also operational risk.
Payments go wrong. Cards go missing. Requests get lost.
This suite quietly fixes it, before it reaches your team or your guests.

What your team gets

18 - 25

hours saved
every month

216 - 300

hours saved
per year

Across front desk, reservations, and finance support tasks.

What This Suite Solves

Without automation:

Front desk teams manually check and adjust OTA reservations

Virtual credit cards are routed incorrectly or deleted at check-in

Guest requests are hidden in OTA comments or noticed too late

Reservation data is incomplete, inconsistent, or manually corrected

Payment issues surface at arrival, creating guest friction

With the OT A Payment & Routing Suite

OTA reservations are processed automatically based on business rules

Virtual credit cards are routed correctly before arrival

Guest requests are detected and routed to the right teams early

Reservation data is cleaned and standardized automatically

Front desk teams move from guesswork to controlled, predictable operations

Without automation:

Front desk teams manually check and adjust OTA reservations

Virtual credit cards are routed incorrectly or deleted at check-in

Guest requests are hidden in OTA comments or noticed too late

Reservation data is incomplete, inconsistent, or manually corrected

Payment issues surface at arrival, creating guest friction

With the OT A Payment & Routing Suite

OTA reservations are processed automatically based on business rules

Virtual credit cards are routed correctly before arrival

Guest requests are detected and routed to the right teams early

Reservation data is cleaned and standardized automatically

Front desk teams move from guesswork to controlled, predictable operations

Without automation:

Front desk teams manually check and adjust OTA reservations

Virtual credit cards are routed incorrectly or deleted at check-in

Guest requests are hidden in OTA comments or noticed too late

Reservation data is incomplete, inconsistent, or manually corrected

Payment issues surface at arrival, creating guest friction

With the OT A Payment & Routing Suite

OTA reservations are processed automatically based on business rules

Virtual credit cards are routed correctly before arrival

Guest requests are detected and routed to the right teams early

Reservation data is cleaned and standardized automatically

Front desk teams move from guesswork to controlled, predictable operations

Where the time comes back

Third Party Routing Instructions

8 Hours / Month

96 HOURS / YEAR

Automates routing of virtual credit cards to the correct payment window in the PMS.

Business impact:
Prevents lost or deleted VCCs, eliminates manual routing checks, reduces front desk escalations.

Reservation Quality Check

60 Hours / Month

720 HOURS / YEAR

Cleans and standardizes OTA reservation data automatically.

Business impact:
Fewer guest data issues, cleaner PMS records, less correction work at check-in.

OTA Reservation Processing

5 Hours / Month

60 HOURS / YEAR

Automates full OTA booking setup using predefined business rules.

Business impact:
No manual reservation preparation, consistent handling across teams, reduced training dependency.

OTA Reservation Enhancement (Guest Requests)

8 Hours / Month

96 HOURS / YEAR

Automated detection and routing of guest requests from OTA comments.

Business impact:
No missed requests, better guest preparation, higher service consistency.

Third Party Routing Instructions

8 Hours / Month

96 HOURS / YEAR

OTA Reservation Processing

5 Hours / Month

60 HOURS / YEAR

Automates full OTA booking setup using predefined business rules.

Business impact:
No manual reservation preparation, consistent handling across teams, reduced training dependency.

Reservation Quality Check

60 Hours / Month

720 HOURS / YEAR

Cleans and standardizes OTA reservation data automatically.

Business impact:
Fewer guest data issues, cleaner PMS records, less correction work at check-in.

OTA Reservation Enhancement (Guest Requests)

8 Hours / Month

96 HOURS / YEAR

Automated detection and routing of guest requests from OTA comments.

Business impact:
No missed requests, better guest preparation, higher service consistency.

These are conservative averages based on live automation deployments across multiple hotels. Actual results depend on OTA volume, process maturity, and system landscape.

Who is it for

Hotels with a diverse channel mix and multiple Oracle systems (Opera Cloud, Simphony Cloud, finance tools) that require precision in financial operations.