All inclusive process automation (RPA) for the Hospitality Industry

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Cloud hosting
Multi-lingual support
System Integration
Process optimization
Process discovery
Building RPA robots
automation Software
RPA graphic robot high 5 employee

WHAT IS RPA?

and why is it important for the Hospitality Industry

Robotic Process Automation is a software technology that uses virtual robots to simulate the manual path taken by a human through a variety of applications when performing certain tasks in a business process.

Our virtual robot Rube will allow your experienced staff to concentrate on the essential tasks and guests, leaving the repetitive, routine and boring tasks to Rube while increasing the cost-efficiency and value of your business.

Eliminate repetitive tasks icon
Reduce/
eliminate boring, repetitive tasks
increased accuracy
Increased accuracy
no operational turmoil icon
No operational turmoil due to staff turnover
no training of new staff icon
No training of new staff
robots don't take sick days icon
Robots don’t take sick days
Robots don't take holidays
Robots don’t take holidays

Focus your experienced hospitality staff on things that matter most to your business - your guests!

ABOUT robosize me

Robosize Me specializes in providing process automation (RPA) solutions to the Hospitality Industry. We supply all-inclusive Integrated RPA-as-a-Service (IRaaS), using mostly off-the-shelf components, delivered by a team with deep hospitality operations and technology experience.

The robots are built, maintained, supported and hosted by ROBOSIZE ME.
This includes the connectors to hospitality IT systems and the software licensing.

Hello my name is rube, the robot graphic
Hi, I'm Rube, the hospitality process robot!

Check out our commercial

OUR PARTNERS

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HOW DOES RPA WORK

Inforgraphics how Robosize ME works

SERVICES

01

Building RPA robots

Our team of certified RPA specialists builds and maintains unattended as well as attended robots. In addition to providing pre-built robots for common Hospitality industry tasks, we can also develop custom robots to your exact requirements.

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02

Process discovery

Our process experts can work with your staff to uncover new tasks that can be robosized. Our process discovery software tools can observe staff work tasks to determine which ones are the priority candidates that will deliver the most immediate ROI.

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03

Software licenses

We simplify the process of introducing RPA into your business by providing you everything you need as part of the delivery of the solution. This means licenses are included, saving you time and headache dealing with licenses purchasing and renewals.

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04

System Integration & Cloud HostiNG

With more than 20 years of hospitality systems integration experience, and 10 years of cloud hosting experience with major vendors such as AWS and Microsoft, your robots get reliable access to the data they need to work for you.

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05

Process optimization

Robosizing bad processes just makes garbage go fast. Our Lean Six Sigma Hospitality certified specialists can help you to optimize your processes to achieve optimal results.

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06

Multi-lingual support

We provide complete support for your solution, including  robots and integrations.  We realize your team members need support in languages that they understand.  Our team members speak English, German, Russian, French, Czech and Slovak, with more coming soon.

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RPA use cases in hospitality

Moving data from one system to another

Do you use different forecasting tools for different stakeholders? Rube can assist you and take your forecasting data from one tool/file and fill in the data across all other forecasting tools.

Validating invoices

Rube can verify incoming payments against open balances in the PMS/other systems.

Reservation matching between system

Rube can help you check your reservations in the PMS for accuracy – is the correct rate attached with the right market and channel codes? Is the routing already updated or are there any duplicate bookings?

Updating integrated reservations

Rube can take over the updating of integrated reservations and update the notes/comments fields, load routing instructions and make sure that none of the essential details are missing.

Rate code maintenance

Rube can take over the rate loading (creation of new rates or amending existing rates) in the PMS and CRS. All Rube needs is a rate loading sheet with the rate details to get started.

Tracking costs

Would you like to know if you are still within budget for your variable costs? How have your fixed costs changed over time? Rube can assist with summarizing and comparing different costs across your departments and/or hotels.

Comparing costs

Do you look after several properties and would like to compare the utility costs of each hotel? Rube can assist with summarizing and comparing different costs across your departments and/or hotels.

Contract management

Would you like to see at a glance which contracts with corporate clients are about to expire and/or are not properly loaded in your PMS/CRS? Would you like to know when the contract with your gardener was signed and when it will expire? Or how much longer are you paying for the consultancy services you hardly ever use? Rube can provide a central point for all sorts of contracts signed in hotels and/or on chain level so you always stay on top of all agreements and know when it’s time to terminate no longer used services.

Daily report aggregation and distribution

Do you also have a team member who spends hours and hours on daily, weekly and monthly reporting? That employee is off on weekends, goes on vacation, takes sick leave, is running late and also makes mistakes from time to time. Rube can take over the data aggregation, report creation and distribution for you – 24/7, 365 days a year – without any delays and no mistakes.

Commission tracking

Would you like to know how much commission costs you are holding on the books and compare this to your commission cost in the past? Rube can create a report which outlines these costs based on specific criteria defined by the individual hotel. A report can be generated and distributed among the team.

Alert aggregation and distribution

Different systems produce different alerts.  Rube can streamline these alerts in one useful report which is distributed among your departmental heads.

Pre-assessment and prioritizing data

Are your teams also swamped with data in the form of emails and special requests? Let Rube help you with the pre-assessment and prioritizing of such data.

  • Moving data from one system to another
  • Validating invoices
  • Reservation matching between system
  • Updating integrated reservations
  • Rate code maintenance
  • Tracking costs
  • Comparing costs
  • Contract management
  • Daily report aggregation and distribution
  • Commission tracking
  • Alert aggregation and distribution
  • Pre-assessment and prioritizing data

Hotel Industry RPA Case Study : Group RFP

RPA example graph

NEWS

ENTREPRENEUR 20X JUDGE'S AWARD WINNER 🏆

We are thrilled to announce that Robosize ME won the Judge’s Choice Award at the Entrepreneur 20X competition during HITEC in Orlando 2022, which features ambitious entrepreneurs presenting breakthrough business concepts! 🥳

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THE ROLE OF RPA IN THE HOSPITALITY INDUSTRY | SIMONE PUORTO

Read an interesting article about the problems the hospitality industry is facing currently and what are the options to solve this situation by Simone Puorto.

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ROBOSIZE ME PROCESS AUTOMATION SOLUTIONS INTEGRATES WITH ORACLE HOSPITALITY CLOUD (OPERA) TO UI PATH USING ORACLE INTEGRATION CLOUD

We are excited to announce that our Process Automation solutions are now available on Oracle Cloud Marketplace! From now on, we deliver automations to customers that leverage the power of Oracle Integration Cloud (OIC).

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ROBOSIZE ME PARTNERED WITH MAESTRO PMS

Staffing is one of the most serious challenges facing the hospitality industry today. Maestro PMS has partnered with Robosize ME to jointly bring integrated, fully hosted, and managed robotic process automation (RPA) solutions to the industry.

Read more
See all news

Contact us

to learn more about how RPA can help your business

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