VIP Guest Recognition Suite

up to 180

Hours saved per Year
by one hotel group.
Without hiring.

up to 180

Hours saved per Year
by one hotel group.
Without hiring.

Never miss a VIP moment. Even on your busiest days.

VIP moments don’t fail because teams don’t care. They fail because the right information arrives too late. From last-minute checks to consistent recognition.
Your team knows who matters, before the guest arrives.

What your team gets

10 - 15

hours saved
every month

120 - 180

hours saved
per year

Higher service consistency. Fewer VIP failures.

What This Suite Solves

Without automation:

VIP identification depends on manual checks and human memory

VIP codes are missed, applied inconsistently, or added too late

Guest profiles are duplicated and fragmented across systems

VIP preparations happen last minute or not at all

Service quality varies depending on who is on shift

With this suite:

VIP guests are identified automatically from OTA and PMS data

Correct VIP codes are assigned consistently and on time

Guest profiles are merged and kept clean automatically

VIP treatment tasks are created and distributed across departments

VIP service becomes systematic, consistent, and repeatable

Without automation:

VIP identification depends on manual checks and human memory

VIP codes are missed, applied inconsistently, or added too late

Guest profiles are duplicated and fragmented across systems

VIP preparations happen last minute or not at all

Service quality varies depending on who is on shift

With this suite:

VIP guests are identified automatically from OTA and PMS data

Correct VIP codes are assigned consistently and on time

Guest profiles are merged and kept clean automatically

VIP treatment tasks are created and distributed across departments

VIP service becomes systematic, consistent, and repeatable

Without automation:

VIP identification depends on manual checks and human memory

VIP codes are missed, applied inconsistently, or added too late

Guest profiles are duplicated and fragmented across systems

VIP preparations happen last minute or not at all

Service quality varies depending on who is on shift

With this suite:

VIP guests are identified automatically from OTA and PMS data

Correct VIP codes are assigned consistently and on time

Guest profiles are merged and kept clean automatically

VIP treatment tasks are created and distributed across departments

VIP service becomes systematic, consistent, and repeatable

Where the time comes back

OTA VIP Recognition & VIP Code Assignment

4-6 Hours / Month

48-72 HOURS / YEAR

Automated daily identification of VIP reservations and assignment of correct VIP codes in PMS.

Business impact:
Eliminates manual VIP checks, prevents missed VIP recognition, reduces human error.

VIP Treatment Traces

3-4 Hours / Month

36-48 HOURS / YEAR

Automated creation of department-specific VIP preparation tasks.

Business impact:
No manual trace creation, clear instructions across teams, consistent VIP experience.

Profile Management

3-5 Hours / Month

36-60 HOURS / YEAR

Automated detection and merging of duplicate guest profiles.

Business impact:
Clean guest database, accurate recognition of returning guests, better reporting and loyalty tracking.

OTA VIP Recognition & VIP Code Assignment

4-6 Hours / Month

48-72 HOURS / YEAR

VIP Treatment Traces

3-4 Hours / Month

36-48 HOURS / YEAR

Automated creation of department-specific VIP preparation tasks.

Business impact:
No manual trace creation, clear instructions across teams, consistent VIP experience.

Profile Management

3-5 Hours / Month

36-60 HOURS / YEAR

Automated detection and merging of duplicate guest profiles.

Business impact:
Clean guest database, accurate recognition of returning guests, better reporting and loyalty tracking.

OTA VIP Recognition & VIP Code Assignment

4-6 Hours / Month

48-72 HOURS / YEAR

Profile Management

3-5 Hours / Month

36-60 HOURS / YEAR

Automated detection and merging of duplicate guest profiles.

Business impact:
Clean guest database, accurate recognition of returning guests, better reporting and loyalty tracking.

VIP Treatment Traces

3-4 Hours / Month

36-48 HOURS / YEAR

Automated creation of department-specific VIP preparation tasks.

Business impact:
No manual trace creation, clear instructions across teams, consistent VIP experience.

Who is it for

Built for hotels that can’t afford to miss VIP moments.

Hotels with VIP or loyalty-heavy guest segments

Properties relying on OTAs for high-value guests

Teams struggling with profile duplication

Hotels aiming to standardize premium service delivery

If VIP recognition still depends on memory and manual checks, this suite ensures consistency at scale.

Get Started

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Download Executive Guide

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VIP Guest Recognition Suite

up to 180

up to 180

Never miss a VIP moment. Even on your busiest days.

What your team gets

10 - 15

hours saved every month

120 - 180

hours saved per year

hours saved per year

hours saved per year

What This Suite Solves

Without automation:

With this suite:

Without automation:

With this suite:

Without automation:

With this suite:

Where the time comes back

OTA VIP Recognition & VIP Code Assignment

VIP Treatment Traces

Profile Management

OTA VIP Recognition & VIP Code Assignment

VIP Treatment Traces

Profile Management

OTA VIP Recognition & VIP Code Assignment

Profile Management

VIP Treatment Traces

Who is it for

Hotels with VIP or loyalty-heavy guest segments

Properties relying on OTAs for high-value guests

Teams struggling with profile duplication

Hotels aiming to standardize premium service delivery

If VIP recognition still depends on memory and manual checks, this suite ensures consistency at scale.

hours saved
every month

hours saved
per year

hours saved
per year

hours saved
per year