Based in Olomouc in the Czech Republic, our mission is to help you eliminate tedious, menial tasks, so your team has more time and headspace for the work only humans can do – delight your guests with personalised service.
RobosizeME’s crew is made up of hospitality as well as tech experts. Many of us even know our way around both fields.
That means, we realise how tedious manual credit card checks are because we’ve done them. We also know how long rate code updates take because they used to be our job.
That’s why we’re dedicated to help you find a better way.
And our hospitality experience combined with training and certification in process automation and Lean Six Sigma gives us the skills for that. Then there’s our tech team. Combined, they’ve been involved in hundreds of system integration and automation projects – all related to the hospitality industry.
In short: we understand hospitality processes and have the tools and know-how to improve them.
“I tried to implement process automation at Louvre Hotels Group for couple of years. But the effort wasn’t successful because the typical process automation consultants didn’t understand the hotel industry, our needs or our IT systems. That was completely different with RobosizeME. Their team understood our needs and systems from the beginning, so we had our first automation running in no time.”
Mehdi Soua, Chief Information Officer, Louvre Hotels Group, Paris
Douglas Rice is a global hospitality technology leader specialising in strategic projects, and market and product expansion.
Widely known as the Founder and CEO of Hospitality Technology Next Generation (HTNG), and currently Managing Director of the Hospitality Technology Network, Rice provides strategic services to promising start-ups and small to mid-sized technology providers in the hospitality industry.
Riko van Santen brings expertise from over 20 years in revenue, distribution, technology, digital marketing and loyalty experience.
Currently Chief Information Officer and member of the management board at Kempinski Hotels S.A., van Santen’s hands-on hotel experience will support RobosizeME in its mission to provide technology which positively impacts the real-world experiences of guests and hotel operations teams.
Futurist and founder of the travel technology consulting firm Travel Singularity, self-proclaimed ‘Techno Majesty’.
Simone Puorto will draw upon his technology innovation experience. In partnership with Hospitality Net, Puorto organised Polybius, the first travel and hospitality gathering in the Metaverse in May 2022, which has become an anticipated quarterly event.
“Automation has potential for exponential growth in the hospitality industry and can address some key operational challenges by processing repetitive tasks. This will lighten the workload for hotel staff particularly in revenue management, front office and finance, allowing them to re-focus on adding value to the business and to guests.”
Riko van Santen, Chief Information Officer and member of the board at Kempinski Hotels S.A., RobosizeME Advisory Board
''I have been trying to get RPA into Louvre Hotels Group for a couple of years now. When we brought in typical RPA consultants, the effort was not successful because they didn't understand the hotel industry, our needs or our IT systems. With RobosizeME, their team understood our needs and systems from the beginning, so within a very short period of time, we had our first automation running.''
''Striking the right balance between technology and the human touch is critical in hospitality, and we are leveraging the power of available APIs in combination with robotic process automation to make this happen. It is a great journey with enormous potential for our industry to do more with fewer team members and, at the very same time, improve the guest experience. The team at RobosizeME is a key partner for us as Sircle Collection moves along our automation journey. The knowledge combination of decades of hospitality operations and technology experience, plus the deep technical automation skills, enables them to quickly and efficiently realize our vision.''
''Since 2022, Story Hospitality has been working with RobosizeME to implement various automations across its hotel chain. These automations have already saved hotel employees a lot of time and effort. The first automation, Recipes Cost Updates, simplifies the process of synchronizing recipe costs between Adaco Fourth and Oracle's Enterprise Management Console, allowing staff to focus on more important tasks. Commission Tracker, the second automation, helps the revenue management team track commissions due to various partners, avoiding potential reporting errors. The most recently implemented automation reconciles payments made through a global fintech solution in the client's PMS, ensuring timely and accurate resolution of discrepancies. We plan to continue implementing process automations as they have been proven to contribute to the quality of our services and thus the satisfaction of our guests.''
Great, you did the first step on your way to process automation.
Please, fill in the form. You will be contacted by our hospitality process automation experts