RPA for hotels – the technical side

Here you’ll find the answers to your most pressing technical questions about RobosizeME’s unique approach to robotic process automation for hotels.

Architecture diagram
A1.1 Architecture solution diagram

What makes RobosizeME® different?

Our background in hospitality and tech means we understand the burden of high manual workloads and insufficient system integrations. This inspired us to offer automation as a service (AaaS) exclusively for hospitality businesses like yours.

We combine RPA with low-code iPaaS integration middleware and no code apps to create comprehensive automation solutions. And we can adapt it perfectly to your property or chain. Today, we cover processes running under any property management system including Apaleo, Maestro, Mews, Opera Cloud, Opera v5, Shiji and StayNTouch.

RobosizeME is also a certified Managed Services Partner with UiPath, one of the world’s leading business automation platforms, according to Gartner Magic Quadrant.

How RobosizeME gets your hotel RPA right

01

PROCESS DISCOVERY:

Deciding what to automate

Our process experts work with your staff to determine which tasks are ideal candidates for automation. Process discovery software takes it a step further and analyses workflows to determine which automations can deliver the highest and most immediate ROI for you.

process discovery icon
02

PROCESS OPTIMIZATION:

Starting off right

Automating bad processes just makes you go in the wrong direction faster. Our Lean Six Sigma for Hospitality certified specialists help you optimise your processes before automating them, so you can achieve optimal results.

process optimization icon
03

BUILDING HOTEL RPAs:

Robosizing your operations

Our team of certified RPA and iPaaS specialists builds and maintains unattended as well as attended automations. They can be scheduled, triggered, on-demand and even handle exceptions. In addition to providing pre-built automations for common hospitality industry tasks, we can develop custom solutions based on your requirements.

Icon-hotel RPA
04

ACCELERATORS:

For fast implementation

We speed up the creation of new automations with our proprietary Accelerators. These pre-built process automation components can be quickly customised and combined to match your specifications. This cuts down the implementation process to only a few weeks. It also allows us to offer our services at a reasonable price.

Currently we have Accelerators ready for Adaco Inventory Management, Apaleo, Maestro, Mews, Oracle Opera Cloud, Oracle Opera v5, Oracle Simphony, Shiji Enterprise Platform and StayNTouch, as well as Oracle Fusion, Oracle Netsuite, SAP and Microsoft Dynamics 365. Depending on the system, these Accelerators cover APIs and UIs for configuration, reservations, finance, availability and cashiering among others.

Accelerator icon
05

SOFTWARE LICENCES:

Lower costs with licence pooling

Buying and managing RPA licences is expensive and time-consuming. We save you this headache by including all software licences as part of the service offering. And since we use licence pooling, you’ll face none of the soaring up-front costs and only pay for the bandwidth you actually use.

software licenses icon
06

SYSTEM INTEGRATION & CLOUD HOSTING:

Maximum reliability

With RobosizeME, your automations get reliable access to the data needed to create the results you want. We can deliver that because we have more than 30 years of combined experience in hospitality systems integration, and 50 years of experience in cloud hosting with major vendors such as AWS, Microsoft and Oracle.

cloud hosting icon
07

SECURITY:

Keeping your data safe at all times

Secure and scalable technology keeps your data safe. That’s why even the banking and healthcare sectors, two areas that deal with highly sensitive information, have been using it for years now. On top of that, RobosizeME takes data security extremely seriously, so you can breathe easy. We’re GDPR compliant and encrypt your data both during rest and transit. We also don’t persist data after an automation runs its course.

Icon-security
08

SPEED:

Ensuring maximum efficiency

RobosizeME has regional hosting centres in Europe, the United States and Asia. We adhere to data residency requirements that our customers need. No matter where your hotel is, we can store and process your automations quickly.

Icon-speed
09

MULTI-LINGUAL SUPPORT:

Whenever you need it

You can count on complete support for your automations and integrations. Our team members speak English, German, Russian, French, Czech and Slovak, with more coming soon. That should make it easy to find at least one common language.

multi-lingual support icon

WHAT CUSTOMERS SAY ABOUT ROBOSIZE ME

''I have been trying to get RPA into Louvre Hotels Group for a couple of years now. When we brought in typical RPA consultants, the effort was not successful because they didn't understand the hotel industry, our needs or our IT systems. With RobosizeME, their team understood our needs and systems from the beginning, so within a very short period of time, we had our first automation running.''

Mehdi Soua
Chief Information Officer
Louvre Hotels Group, Paris

''Striking the right balance between technology and the human touch is critical in hospitality, and we are leveraging the power of available APIs in combination with robotic process automation to make this happen. It is a great journey with enormous potential for our industry to do more with fewer team members and, at the very same time, improve the guest experience. The team at RobosizeME is a key partner for us as Sircle Collection moves along our automation journey. The knowledge combination of decades of hospitality operations and technology experience, plus the deep technical automation skills, enables them to quickly and efficiently realize our vision.''

Wietse Bijzeit
Group Director Technology & Business Solutions
Sircle Collection, Amsterdam

''Since 2022, Story Hospitality has been working with RobosizeME to implement various automations across its hotel chain. These automations have already saved hotel employees a lot of time and effort. The first automation, Recipes Cost Updates, simplifies the process of synchronizing recipe costs between Adaco Fourth and Oracle's Enterprise Management Console, allowing staff to focus on more important tasks. Commission Tracker, the second automation, helps the revenue management team track commissions due to various partners, avoiding potential reporting errors. The most recently implemented automation reconciles payments made through a global fintech solution in the client's PMS, ensuring timely and accurate resolution of discrepancies. We plan to continue implementing process automations as they have been proven to contribute to the quality of our services and thus the satisfaction of our guests.''

Asif Patankar
Corporate Director of Information Technology
Story Hospitality, Abu Dhabi
arrow left
arrow right
Got more questions about how RobosizeME could work with your property?

Or do you want to get even deeper into the technical weeds?
Book a discovery session with us!
quote icon
“We have a lot of manual processes in some of our back-office departments. That made them the best place to start with process automation. We automated enterprise functions to get the maximum benefit because we do a lot of things centrally for our 1,500 hotels worldwide.”

Andrew Arthurs, CIO, Aimbridge Hospitality
quote icon

Contact us

Great, you did the first step on your way to process automation.
Please, fill in the form. You will be contacted by our hospitality process automation experts

Linda Hindenbach
Senior Hotel Specialist
Nada Summer
Senior Hotel Specialist
Elitsa Mincheva photo
Elitsa Mincheva
Senior Hotel Specialist
Valid number
Thank you! Your submission has been received! You will be contacted by our staff as soon as possible.
Oops! Something went wrong while submitting the form.